An Operations and Maintenance (O&M) program should include seven elements. Although these should appear in any O&M program, the extent of each element will vary from program to program depending on the building type, the type of asbestos-containing material (ACM) present, and the ACM's location and physical condition. For example, if only non-friable ACM – ACM that could not be crumbled with hand pressure – is present, minimal notification might be needed and fewer work practices would need to be followed. However, if friable ACM – ACM that could be crumbled with hand pressure – is present, a more detailed O&M program should be prepared and followed.

A successful O&M program should include the following elements:

• Training: APM and custodial and maintenance staff should receive training.

• Occupant Notification: A program to tell workers, tenants, and building occupants where ACM is located, and how and why to avoid disturbing the ACM. All persons potentially affected should be properly informed.

• Monitoring ACM: Regular ACM monitoring to note, assess, and document any changes in the ACM’s condition.

• Job-Site Controls for Work Involving ACM: Work control/permit system to control activities which might disturb ACM.

• Safe Work Practices: O&M work practices to avoid or minimize fiber release during activities affecting ACM.

• Recordkeeping: To document O&M activities.

• Worker Protection: Medical and respiratory protection programs, as applicable.

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