The Knowledge Retention Tool is a free, publicly available spreadsheet tool to help operators consolidate system information into one location, enabling increased organization and coordination among operators. Designed to assist in personnel transition, the tool encompasses a wide variety of information that a new or contract operator would need to effectively manage and operate a small water system.  This webinar was presented on December 8, 2020. 

• Knowledge Retention Tool Webinar Slides - 12/8/2020 (PDF)(75 pp, 5 MB)