Search Frequent Questions for immediate answers to the most common questions or send a question to our customer care team.

Mold

• What is mold?
• What are ten things I need to know about mold?
• How can I tell if I have a mold problem?
• Why is mold growing in my home?
• What is the difference between Mold and Mildew?
• What does mold smell like?
• What about mold in large buildings?
• Are there Federal regulations or standards regarding mold?

Mold and Moisture

• What are the main ways to control moisture in your home?

Mold Cleanup

• Does ultraviolet (UV) radiation from UV lamps kill mold?
• Should I use bleach to clean up mold?
• What are the basic mold cleanup steps?
• How do I get rid of mold?

Mold and Health

• How do molds affect people?
• How does mold affect asthma?
• Can mold cause health problems?

Mold Testing

• Who can test my home or clean, fix and remediate my home for mold?
• Should I test or sample for mold in my home using the Environmental Relative Moldiness Index, or ERMI?
• Is Sampling/Testing for Mold Necessary?