An official website of the United States government.

This is not the current EPA website. To navigate to the current EPA website, please go to This website is historical material reflecting the EPA website as it existed on January 19, 2021. This website is no longer updated and links to external websites and some internal pages may not work. More information »

Office of Inspector General

Notification: Audit of EPA Customer Service Help Desks, Hotlines, and Clearinghouses

Project #OA-FY12-0570, November 29, 2012.

The EPA Office of Inspector General (OIG) plans to begin the fieldwork phase of our audit of EPA’s customer service help desks, hotlines, and clearinghouses (customer service lines).

You may need a PDF reader to view some of the files on this page. See EPA’s About PDF page to learn more.