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Office of Inspector General

Report: Call Center: Contract Management Needs Improvement to Reduce the Risk of Overbilling

Report #15-P-0042, December 23, 2014.

What We Found

The EPA was overbilled by $910,776 for helpdesk services.

Report Materials

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Report At A Glance (PDF)(1 pg, 140 K)
Full Report (PDF)(19 pp, 891 K)