Report #13-P-0432, September 26, 2013
What We Found
The EPA has a variety of resources—including telephone hotlines, Web clearinghouses, and other online reference information—which the OIG has categorized as customer service lines (CSLs).
Report Materials
You may need a PDF reader to view some of the files on this page. See EPA’s About PDF page to learn more.- Report At A Glance (PDF)(1 pg, 46 K)
- Full Report (PDF)(46 pp, 788 K)
- EPA Response to Report (PDF)(1 pg, 142 K)
- IG Comment on EPA Response (PDF)(1 pg, 450 K)