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Office of Inspector General

Report: No Indications of Bias Found in a Sample of Freedom of Information Act Fee Waiver Decisions But the EPA Could Improve Its Process

Report #14-P-0319, July 16, 2014

What We Found

To improve customer service and lessen any perception of differential treatment, the EPA should address variability in time to respond to FOIA fee waiver requests and should clarify what requesters must demonstrate to receive a fee waiver.

Report Materials

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Report At A Glance (PDF)(1 pg, 140 K)
Full Report (PDF)(38 pp, 1 MB)